an unforgettable stay that made me feel like family during my holiday season thanks to the wonderful staff and cozy atmosphere

Incredible staff made my stay unforgettable.

100% recommend for a short-term stay

Charming room, convenient location, with excellent amenities including free wi-fi and a 24-hour reception that made our stay enjoyable while being just a 5-minute walk from the nearest tube station.

Couldn't stay longer.

The bar serves exceptional craft cocktails that are a perfect unwind after a long day.

Housekeeping did not replace the bedsheets during my entire three-night stay.

I loved that the hotel fulfilled my request to have my room and my dad's room close together, even if his had the better view, haha! They offered a free drink instead of cleaning our rooms during our 2-night stay, which was super thoughtful and we enjoyed relaxing in the beautiful bar area. If I had to nitpick, I’d say the electronic check-in was a bit impersonal for my taste, but overall, it was a fantastic experience! 🍹

I had a lovely stay with fantastic rainfall showers and enjoyed the soothing atmosphere from the room's color scheme. The breakfast spread made my mornings delightful too! Would definitely return!

The bar served exceptional cocktails, though a kettle in the room was missing.

Families will love this place

The bar was great and drinks were immaculate, just what you need after a long day of work or family errands. The staff were cute, and even helped us out with some laundry after a muddy outing.

It wasn’t inexpensive, but still reasonable for the comfort provided.

Chill vibes and comfy beds!

Had an awesome stay! The staff were super nice, making check-in smooth without any fuss. The bed was huge and I loved binge-watching South Park on TV—perfect after a long day out. Breakfast was solid. they had everything from croissants to eggs. Only wish the snack bar was open later! great time.

great walkable access to iconic attractions and charming eateries

I loved how quick it was to stroll to Kensington Gardens and the design museum, making my weekend feel so vibrant and full of exploration, especially with a large, cozy room that had a huge window letting in so much light.

The Ruby Zoe Hotel London features a modern decor with airy spaces that made navigating the areas easy and comfortable for someone like me. The staff was incredibly helpful, providing local directions and dining recommendations, which I truly appreciated.

A kettle in the room would have been nice.

The room was bright and super clean. The bed? So comfy! Plus, the soundproofing was awesome—couldn't hear a thing. I loved the minimalist vibe. it felt spacious enough. Not a fan of the small size though, but the overall feel made it worth it.

I enjoyed the modern decor and airy spaces, making navigating the hotel easy and comfortable for seniors like myself. The staff were incredibly helpful—especially when I asked for local directions or dining recommendations during my stay.

A kettle in the room would have been nice.

Trendy, trendy, trendy

I couldn’t get enough of the bright and airy Nest Room—the floor-to-ceiling windows made it feel spacious and inviting! The unique decor had a funky edge that paired perfectly with the delightful Marshall speakers. Plus, the complimentary snacks were such a sweet touch that made me feel right at home!

Great location with a welcoming vibe

I thoroughly enjoyed my stay, thanks to the fantastic location just a short walk from Portobello Road. The stylish decor and modern amenities made it quite pleasant, and the staff were incredibly friendly—especially during breakfast service. The bed was wonderfully comfortable, but I would have appreciated having a kettle in the room for an extra touch of convenience.

The atmosphere was vibrant and the staff super friendly, but the room was missing some essentials like a fridge and had a persistent ventilation noise. Breakfast was good, and the location near Notting Hill made it convenient. a decent experience, though some improvements are needed.